CloudSync
Denver, CO
September 25, 2009
Verizon Federal Network Systems (FNS), a wholly owned subsidiary of Verizon Business, has named CloudSync mobile device management an approved vendor.
CloudSync and Verizon FNS have previously worked together providing a 6,000 Tablet PC deployment using Verizon WWAN services to a large satellite TV service provider. Verizon FNS and CloudSync are considering future deployments in both the commercial and Federal Government markets.
CloudSync is a provider of browser-based, hosted mobile device management services based in Denver, CO.
Contact: tkimball@cloudsync.com
Phone: 720-221-4444, x102
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New Bedford, CT
August 21, 2009
Terry O’Sullivan, field salesman for Polar Beverage panicked when he returned to his car and found that his company’s mobile device had been stolen. O’Sullivan’s car had been parked outside of a customer’s store on a routine visit. When Terry returned, his car had been forcibly opened and its contents ransacked.
Polar Beverage spends approximately $3,000 and considerable labor equipping their Symbol MC75 devices to mobilize each field salesperson. Polar holds each salesperson responsible for these company assets, so Terry was doubly concerned.
Terry called the New Bedford police, but there was nothing that they could do without more definitive information.
Terry turned to Paul Paciello, Director of Information Technology (IT) at Polar and Paul told him that the device had a GPS radio and could be tracked. The device’s location would be sufficient to get the police on the case.
Paul called his mobile solution vendor, Chris Arnold at Bar Code Direct, Inc. in North Grafton. Paul and Chris could immobilize the device, but turned to their mobile management software vendor, CloudSync, Inc. to see if the device could be located, using the GPS radio on the device.
The call came to Matt Bernier of CloudSync headquarters in Denver at 8:24am Mountain Time. Matt was able to remotely control the stolen MC70, although he couldn’t determine where the device without CloudSync’s GPS tracking software, “CloudLocate GPS.”
Matt quickly downloaded the tracking software to the stolen device, seen on the map as “1023”, and was soon looking at its location on his screen.

Initial View from high above... The location of the device is shown by the green bubble labeled 1023 on the map.

Zoomed in view, showing device’s location behind a doughnut shop, far from the scene of the crime.
Chris Arnold on the phone directed the New Bedford police to the address and location behind a doughnut shop. The police left their cars searched the area by looking behind trashcans and in the bushes. When the search party came up empty, Chris thought to place a phone call to the MC75–it began ringing about 15 feet away from the police officer and he quickly plucked it from the bushes. The $3500 device was recovered.
As a result, Terry O’Sullivan did not lose his device or his day’s work (sales orders stored on the device). Furthermore, Polar’s security was not compromised and they did not lose an expensive mobile sales device, thanks to GPS location technology by CloudSync, Inc.
The New Bedford police are following up on the case, but no suspect has yet been identified as of this writing.
Tom Kimball
CloudSync
720-221-4444, x102
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Tags: CloudSync, chris arnold, company assets, doughnut shop, initial view, matt bernier, mobile device, mobile management, mobile solution, mountain time, new bedford, north grafton, o sullivan, paciello, routine visit, salesperson, scene of the crime, screen caption, software vendor, solution vendor, sullivan field, time matt, tracking software
Press Release | Tom Kimball, 10 Sep 09 |
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