CloudSync Press Release: GPS software locates $3,500 device in New Bedford bushes.

New Bedford, CT
August 21, 2009

Terry O’Sullivan, field salesman for Polar Beverage panicked when he returned to his car and found that his company’s mobile device had been stolen. O’Sullivan’s car had been parked outside of a customer’s store on a routine visit. When Terry returned, his car had been forcibly opened and its contents ransacked.
Polar Beverage spends approximately $3,000 and considerable labor equipping their Symbol MC75 devices to mobilize each field salesperson. Polar holds each salesperson responsible for these company assets, so Terry was doubly concerned.

Terry called the New Bedford police, but there was nothing that they could do without more definitive information.

Terry turned to Paul Paciello, Director of Information Technology (IT) at Polar and Paul told him that the device had a GPS radio and could be tracked. The device’s location would be sufficient to get the police on the case.
Paul called his mobile solution vendor, Chris Arnold at Bar Code Direct, Inc. in North Grafton. Paul and Chris could immobilize the device, but turned to their mobile management software vendor, CloudSync, Inc. to see if the device could be located, using the GPS radio on the device.
The call came to Matt Bernier of CloudSync headquarters in Denver at 8:24am Mountain Time. Matt was able to remotely control the stolen MC70, although he couldn’t determine where the device without CloudSync’s GPS tracking software, “CloudLocate GPS.”
Matt quickly downloaded the tracking software to the stolen device, seen on the map as “1023”, and was soon looking at its location on his screen.

Initial View from high above... The location of the device is shown by the green bubble labeled 1023 on the map.

Zoomed in view, showing device’s location behind a doughnut shop, far from the scene of the crime.

Chris Arnold on the phone directed the New Bedford police to the address and location behind a doughnut shop. The police left their cars searched the area by looking behind trashcans and in the bushes. When the search party came up empty, Chris thought to place a phone call to the MC75–it began ringing about 15 feet away from the police officer and he quickly plucked it from the bushes. The $3500 device was recovered.
As a result, Terry O’Sullivan did not lose his device or his day’s work (sales orders stored on the device). Furthermore, Polar’s security was not compromised and they did not lose an expensive mobile sales device, thanks to GPS location technology by CloudSync, Inc.
The New Bedford police are following up on the case, but no suspect has yet been identified as of this writing.

Tom Kimball
CloudSync
720-221-4444, x102

Odyssey Software and CloudSync Partnership Delivers Mobile Device Management Outside the Four Walls

Device Management Leaders Sign ISV Licensing Agreement to Deliver Best-In-Class Solution for the Mobile Workforce

WEST HENRIETTA, N.Y., Jan. 20 /PRNewswire/ — Odyssey Software, Inc., a leading provider of enterprise-class device management software products, today announced that it has formed a technology partnership with CloudSync, a leader in mobile device management technology. Under this new partnership, CloudSync will integrate Odyssey’s award-winning Athena(TM) technology into its console for a best-in-class mobile device management solution ideal for use “outside the four walls.”

Because no server infrastructure is required, the CloudSync solution enables organizations to quickly setup, manage, support and secure its remote devices anywhere in the world through their web-based Device Manager console. CloudSync’s partnership with Odyssey Software enables it to leverage Athena’s flexible, modular and easy-to-integrate software products to provide a comprehensive mobile device management solution perfectly suited for mobile line of business applications such as field sales and service, and pickup and delivery.

“We strive to develop a highly intuitive and pain-free mobile device management experience for our customers, many of whom use Windows Mobile(R) based devices,” said Nigel Thompson, CEO of CloudSync. “Odyssey Software provides the best mobile management extensions for Windows Mobile on the market. Beyond functioning as an essential component of our solution, Odyssey’s support, when needed, is rapid and responsive to meet our needs.”

Athena is uniquely designed to integrate directly into the native infrastructure of existing management consoles without the need for proprietary Odyssey Software servers, unlike all other device management products, which require their own proprietary server, console and database infrastructure. Specifically architected to be flexible, modular and seamless to integrate, Athena is the only comprehensive mobile device management solution that enables organizations to take advantage of their existing enterprise management investments, thereby leveraging the inherent scalability, security, reliability and fail-over capabilities of these industry-standard platforms.

“Mobile devices have moved beyond the traditional four walls, and the market is calling for mobile device management solutions which can adapt to meet the complexities this presents,” said Tom Robinson, executive vice president of sales and marketing for Odyssey Software. “We are dedicated to working with our independent software vendor partners to deliver highly relevant, leading edge mobile device management solutions, which is why we designed Athena to be adaptable to suit the needs of each individual customer and to integrate seamlessly into existing device management platforms.”

The CloudSync mobile Device Manager solution, featuring integrated Odyssey Software Athena technology, is available now. For more information about CloudSync’s offering, visit http://www.cloudsync.com. For information on licensing Athena technology, visit http://www.odysseysoftware.com or contact Steve Harrison at +1 585-214-2409 x120.

About Odyssey

Odyssey Software is a leading provider of enterprise-class device management software products for Microsoft Windows Mobile, Windows Embedded, and other Windows-based platforms. Our mission is to provide industry-leading software technologies, making it efficient and cost effective for IT organizations to manage and support the complexity of mobile enterprise deployments. More information is available at http://www.odysseysoftware.com or by calling +1 585-214-2409.

All product and company names herein may be trademarks of their respective owners.